-
1 customer satisfaction
satisfaction f de la clientèle -
2 customer satisfaction questionnaire
formulaire m d'appréciationEnglish-French business dictionary > customer satisfaction questionnaire
-
3 customer
customer ['kʌstəmə(r)]∎ regular customer (of restaurant etc) habitué(e) m,f;∎ proverb the customer is always right le client a toujours raison, le client est roi∎ he's an awkward customer il n'est pas commode;∎ a queer customer un drôle de type -
4 customer
client(e) m, fcustomer account compte m client;customer appeal séduction f du client;customer base base f de clientèle, base de consommateurs;customer care = qualité du service fourni à la clientèle;customer code code m client;customer confidence confiance f de la clientèle, confiance du client;customer database base de données de consommateurs;customer list liste f de clients;customer loyalty fidélité f de la clientèle;customer loyalty discount remise f de fidélité;customer profile profil m de la clientèle;customer record fiche f client;customer reference number code client;customer relations relations f pl clientèle;customer relations manager directeur(trice) m, f de la clientèle;customer satisfaction satisfaction f de la clientèle;customer satisfaction questionnaire formulaire m d'appréciation;customer service service m clientèle, service clients;customer service department service clientèle, service clients -
5 must-have
1 nounmust ma must-have product un mustWe have all talked about customer satisfaction and JD Powers may be measuring it, but being successful in a tight economy requires it. The Consumer Confidence Index does not establish your customers' need for a new home but it does put more pressure on how their money will be spent. Being the builder of a must-have product rather than a "choice" is absolutely essential as the willingness to make a major financial investment is now a more difficult commitment for today's consumer.
-
6 satisfied
satisfied ['sætɪsfaɪd]∎ a satisfied customer un client satisfait;∎ a satisfied sigh un soupir de satisfaction;∎ the teacher isn't satisfied with their work le professeur n'est pas satisfait de leur travail;∎ are you satisfied now you've made her cry? tu es content de l'avoir fait pleurer?;∎ they'll have to be satisfied with what they've got ils devront se contenter de ce qu'ils ont;∎ ironic not satisfied with that she then broke the other chair comme ça ne lui suffisait pas, elle a cassé l'autre chaise(b) (convinced) convaincu, persuadé;∎ I'm not entirely satisfied with the truth of his story je ne suis pas tout à fait convaincu que son histoire soit vraie
См. также в других словарях:
Customer satisfaction — Customer satisfaction, a term frequently used in marketing, is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as the number of customers, or percentage of total… … Wikipedia
customer satisfaction — UK US noun [U] COMMERCE, MARKETING ► a measure of how happy customers feel when they do business with a company: »We have a goal of total customer satisfaction. »Green Mobile ranked highest in our survey for overall customer satisfaction. a… … Financial and business terms
customer satisfaction — N UNCOUNT When customers are pleased with the goods or services they have bought, you can refer to customer satisfaction. I really believe that it is possible to both improve customer satisfaction and reduce costs... Customer satisfaction with… … English dictionary
customer satisfaction — noun Customer satisfaction is used before these nouns: ↑survey … Collocations dictionary
Customer satisfaction research — is that area of marketing research which focuses on customers perceptions with their shopping or purchase experience. Many firms are interested in understanding what their customers thought about their shopping or purchase experience, because… … Wikipedia
Customer Satisfaction Index — (CSI) A survey of randomly selected residential postal customers that, along with unsolicited consumer complaints, offers feedback on consumer services … Glossary of postal terms
Customer satisfaction dimensions — One of the indicators of a company’s health, customer satisfaction, can be found through market analysis. Satisfied customers usually lead to more sales and profit, making it a strong indicator of company performance. Kekre, Krishnan, and… … Wikipedia
Customer Satisfaction Index — Der Customer Satisfaction Index (deutsch: Kundenzufriedenheitsindex) ist ein aufwendiges und aussagekräftiges Analyseinstrument zur Charakterisierung der Entwicklung der Kundenzufriedenheit. Zur Ermittlung des CSI wird die Zufriedenheit der… … Deutsch Wikipedia
customer satisfaction — /ˌkʌstəmə ˌsætɪs fækʃən/ noun the act of making customers pleased with what they have bought … Marketing dictionary in english
American Customer Satisfaction Index — The American Customer Satisfaction Index (ACSI) is an economic indicator that measures the satisfaction of consumers across the U.S. economy. It is produced by the National Quality Research Center (NQRC) at the University of Michigan in Ann Arbor … Wikipedia
American Customer Satisfaction Index - ACSI — An index that provides information on how satisfied U.S. consumers are with the quality of products and services available to them. The American Customer Satisfaction Index produces four levels of indexes or scores a national customer… … Investment dictionary